Please take good care of this device. Students are responsible for the general care of the Chromebook they have been issued by the school. Students with Chromebooks that are broken or fail to work properly must contact Tech Support at 801-373-2188 or email techsupport@provo.edu.

District-owned Chromebooks should never be taken to an outside computer service for any type of repairs or maintenance.

General Precautions

Carrying Chromebooks

Opening and Closing Chromebook

Screen Care

The Chromebook screen can be damaged if subjected to heavy objects, rough treatment, some cleaning solvents, and other liquids. The screens are particularly sensitive to damage from excessive pressure.

Logging Into Chromebooks

Chromebooks require a Provo City School District email account for login. Letter of the student’s first and last given name and 6-digit student ID (lunch number) with a leading zero if the number is less than six digits.

Please monitor your students’ online activity as these are PCSD devices and actively monitored for CIPA compliance.

Chromebooks must be returned to school from which they were checked out, once school resumes in the classroom.

5 Steps to Clean and Disinfect a Chromebook

Important Note: The Chromebook you are receiving has been thoroughly cleaned and disinfected prior to you receiving it. It will be cleaned and disinfected again, once it is returned. These instructions are only if necessary.

This information is geared towards the prevention of COVID-19. The cleaning techniques described below can be used to generally clean and disinfect devices, like shared Chromebooks at the end of a school year or during flu season. The same process can also be used for any external peripherals like a Bluetooth keyboard and mouse or even your phone.

Preparation

You will need some bleach-free disinfectant wipes or a solution of 40 percent rubbing alcohol and 60 percent distilled water. Using full-strength rubbing alcohol can damage the coating that helps to keep smudges off the screen. You will also need a couple of microfiber cloths or any cleaning cloths that are linen free. Finally, a can of compressed air is optional if you want to remove any dust that might be hiding in your Chromebook but this step isn’t necessary for disinfecting purposes.

Harsh cleaning supplies like bleach should NEVER be used on your electronics since they can also damage the screen and other parts of your Chromebook. Also, avoid any abrasive cleaning brushes or cleaning pads that might scratch the surfaces of your Chromebook (this includes MagicErasers).

Last precaution – NEVER spray any cleaning solution directly onto your Chromebook or any electronics for that matter. You should always apply the cleaning solution to a microfiber cloth and then apply it to the device to avoid any liquid getting into the device and causing damage. With those warnings out the way, let’s get started cleaning and disinfecting your Chromebook.

Procedure

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